Terms & Conditions

The following are the Terms and Conditions of Booking for Ingrams Events Ltd

By visiting, using or ordering from this website, you expressly agree to be bound by the following terms and conditions and to adhere to these Terms and Conditions and all applicable laws and regulations governing this web site.

Please note that all packages are subject to availability and prices are subject to change.

The provision of hospitality packages and related hospitality services by Ingrams Events Limited are expressly conditional upon the booking terms and conditions set forth below (also referred to as the "contract"). Any terms and conditions proposed by you in addition to, or in conflict with these booking terms and conditions will be rejected by Ingrams Events limited.

Terms and conditions of booking

Detailed below are the terms and conditions on which Ingrams Events Limited take bookings and make arrangements on behalf of its clients.

  1. Payment Terms
    A deposit of 60%, or any alternative amount advised, plus insurance premium (if required), is payable on receipt of the invoice to secure the arrangements detailed therein. The final balance is payable 60 days prior to the event. Any bookings made within 60 days of the event is payable in full on receipt of the invoice. Any extras or amendments we organise on your behalf will be payable in full on receipt of our invoice. Should any amounts not be paid by the due date, Ingrams Events Limited, at their sole discretion, will be entitled to treat the booking as being cancelled by the client, and make cancellation charges as set out in Paragraph 12. Ingrams Events Limited shall not be obliged to dispatch tickets, passes and other documentation relevant to a booking, until all invoices have been paid in full. A service charge of 2.5% will be applied to all credit card payments.
  2. The Contract
    The contract to provide the arrangements shall be created by our acceptance of your booking, which will be as from the date on which the invoice is issued to you. The parties making the contract are Ingrams Events Limited on the one hand and all clients and persons represented by the person who confirms the booking on the other.
  3. What is not included in a package?
    All transport arrangements to and from an event, unless specified. All items of a personal nature such as telephone costs, insurance premiums, etc. Any "extra" items requested and arranged are chargeable and payable on receipt of our invoice.
  4. What is included in a package?
    Only the items detailed in the appropriate sales literature, or as further detailed in the Invoice.
  5. Schedule of Events
    Whilst timetables are published they unfortunately cannot be guaranteed, and cannot be a condition or form part of a contract. Timetables are subject to alteration without notice, but every effort will be made by Ingrams Events Limited to provide the best alternative timetable possible.
  6. The Event
    Ingrams Events Limited give no guarantee whatsoever that the event shall take place. Should any event/occasion be cancelled or postponed for any reason whatsoever, the client will have no entitlement to any refund of monies paid. It is the responsibility of the client to adequately insure him or herself against postponement or cancellation, for whatever reason, of the event. The provisions of the S1(2) of the Law Reform (Frustrated Contracts) Act 1943 (or any re-enactment thereof) shall not apply to any agreement between Ingrams Events Limited and the client.
  7. Third Parties
    Ingrams Events Limited in making arrangements on behalf of its clients, contracts with third parties for provision of all of the necessary facilities including the provision of tickets for entry to the event. In doing so it is expressly agreed that Ingrams Events Limited acts only as agent of the client and that no liability of any kind howsoever caused shall attach to Ingrams Events Limited in connection with or arising out of such arrangements. The contract with Ingrams Events Limited and the client shall be subject to any terms and conditions with third parties. In the event that such facilities or tickets shall not be available, for whatever reason, any liability of Ingrams Events Limited shall be limited to the return of all sums paid by the client for such facilities or tickets.
  8. Alterations or cancellations of arrangements by third parties
    In the event of the cancellation or postponement of an event, or when the arrangements and/or facilities for any event are changed or cancelled by a third party, Ingrams Events Limited will use its best endeavours to provide an alternative.
  9. Changes to arrangements by Ingrams Events Limited
    Every reasonable effort will be made by Ingrams Events Limited to adhere to advertised and confirmed arrangements, but Ingrams Events Limited reserves the rights at its sole discretion to alter, omit or change arrangements should it be found necessary to do so, and shall have no liability whatsoever to the client for any such changes, save a refund of any monies not expended.
  10. Prices
    All prices and arrangements are subject to VAT. Ingrams Events Limited reserves the right to alter published or confirmed prices at any time prior to the event, to cover increased costs.
  11. Changes to arrangements by client
    Every effort will be made by Ingrams Events Limited to accommodate any changes or alterations requested. "Extras" will be charged as such. Reduction in the number of a party will be treated as a cancellation, but only in respect of the number of reduced places. In the event that the client is in breach of any obligation under this contract, or has entered into receivership or liquidation, or has become bankrupt or insolvent, then this contract shall be treated as cancelled by the client. In all cases, cancellation charges in accordance with paragraph 12 shall be applied.
  12. Cancellation
    If any client wishes to cancel arrangements for whatever reason, the following "cancellation charges" shall apply:
    • More than 60 days prior to the event and before the 'deposit due' date as detailed on our invoice 25% payable.
    • More than 60 days prior to the event and after the 'deposit due' date as detailed on our invoice Deposit only payable.
    • Within 60 days of the event, in all instances, whether any monies have previously been received or not 100% payable.
    Cancellation must be submitted in writing and sent via registered post or other guaranteed delivery method.
  13. Liability
    Ingrams Events Limited shall not be liable for any matter whatsoever that is beyond its control, and shall not in any circumstances be responsible for any sequential or indirect loss that may be incurred by the client or its guests, associates and agents, or any third party.
  14. Assignment
    Ingrams Events Limited reserves the right to fulfil the terms of any booking through any associated business. In the event that this right is exercised, Ingrams Events Limited will give written notice to that effect to the client. Upon service of such notice upon the client, all rights and liabilities arising under such booking, whether before or after the date of such notice, shall be adopted by the associate and there shall be no liability attaching to Ingrams Events Limited arising from that booking.
  15. Descriptions
    In compiling our sales literature and establishing all our arrangements we have relied on the information provided by third parties. Wherever possible these have been verified. However, should you find anything that is not described, please let us know as soon as possible, so that we can give it our attention.
  16. Acceptance
    The client of the above terms and conditions shall deem the making of a booking with us, however confirmed, as acceptance.
  17. The English Law
    This contract shall be governed by English Law and shall be subject to the sole jurisdiction of the English Courts.

Featured Events

Rick Stein's for Lunch

17 Mar 2008 - 17 May 2009
Unless stated all prices quoted are per person, subject to VAT and availability at time of booking.